The entire interior design of the aircraft will receive a new visual, as Austrian Airlines reworks the color concept of its cabins. “We are investing over 90 million Euros. I view that as an important investment in the future of Austrian Airlines,” said Austrian Airlines CEO Jaan Albrecht. “The software, the warm and charming service we offer on board, has always been unique. When it came to the hardware, however, there was clearly room for improvement. Now, both software and hardware match up to our high standards.” Around 1.1 million customers travel long-haul with Austrian Airlines every year, on approximately 5,500 flights.
In 2011, Austrian Airlines incorporated the new Europa cabin into its medium-haul aircraft of the Boeing and Airbus types. By the end of the first quarter of 2013, all cabins of the carrier’s Dash and Fokker aircrafts will be given a face-lift. These will also be furnished with leather seats, and adjusted to match the visual design of the medium-haul cabin. Another product innovation was the opening of the Austrian Star Alliance Terminal, with its six new lounges in June 2012. This was followed by the introduction of a new catering concept with à la carte menus by DO&CO in June.
The new Business Class seat provides ample free space on all sides and a fully horizontal flat bed of approximately six feet in length. The innovative air cushion system allows passengers to individually adjust the degree of hardness of the seat from soft to firm. The system remembers the settings throughout the entire flight. There are three different seating positions – Upright, Relax, and Sleep. Lowerable armrests widen the seat from 20 inches to almost 24 inches, creating even more personal space. The well-devised seating layout allows four out of five passengers in the Boeing 777 to have direct aisle access. In the Boeing 767 all Business Class guests can directly access the aisle.
The new ergonomic Economy seat in an unobtrusive shade of grey has a very specific feature: when passengers recline the back, the seat automatically moves forward, providing a distinctly more comfortable relaxing position. The ergonomically designed headrest allows for comfortable traveling. The seat reclines by six degrees and has a seat pitch of 31 centimeters. The seating layout remains unchanged, with a 3-4-3 arrangement in the Boeing 777 and 2-3-2 in the Boeing 767.
There also will be a new Video & Audio on Demand-system in the new long-haul cabin that passengers can start and stop whenever they want to. Whether on an Economy or Business Class flight: The most up-to-date movies, audio, games, information, shopping and e-reading material guarantee nonstop on-board entertainment. The new flat screens in Business Class are 15 inches in size, Economy Class screens 9 inches. For best viewing, passengers can simply adjust the incline of the screen to match the sitting or reclining position.
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