Delta Air Lines today did something no other U.S.-based carrier has done in a decade – win the 2014 Airline of the Year award from Air Transport World magazine.
The ATW awards are among the most coveted and valued honors in the airline industry. In February 2014, ATW editors will present the 40th Annual Airline Industry Achievement Awards at a celebration in Singapore.
“It’s an honor to have the hard work of Delta people recognized with the Airline of the Year award from Air Transport World,” Richard Anderson, Delta’s chief executive officer, said in a statement. “Our values and culture are the foundation for our success. The professionalism and commitment of Delta people to our company, to one another and to our customers is unmatched.”
According to a release, in selecting Delta as Airline of the Year, ATW editors cited leadership in several categories, including innovation and leadership by executive management; strong financial discipline; a consistent and excellent safety record; proven leadership in community, environmental and technological endeavors; consistent high standards of customer service; and excellent employee relations.
“The airline industry, here in the U.S. and globally, has never been as competitive, so when ATW editors make their Airline of the Year selection they focus on those airlines whose leadership truly stand out from the crowd through strong financial discipline, innovative thinking, superb operational and customer service standards, and excellent employee relations,” ATW Editor-in-Chief Karen Walker. “Delta clearly met all those standards and has demonstrable, measurable statistics to prove it. Delta and its employees thoroughly deserve this award and I congratulate them on their achievements.”
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